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ANALYSIS OF WORKLOAD IN HOSPITAL : A BIBLIOMETRIC STUDY
This research explores hospital patient safety programs as critical to safe patient care, aiming to prevent
malpractice-related deaths and medical errors that cause harm to patients. Focusing on hospital workload
analysis, this study considers factors that affect response time, such as the availability of tools, infrastructure,
emergency conditions, and manpower issues. Using a qualitative approach, this study examined teamwork among
nurses from 2019 to 2023 using the Scopus and VOSviewer databases. With 2,602 documents, 2021 stood out
with 794 studies, indicating the peak of Scopus-indexed hospital research publications on workload. Six clusters,
mainly "Volume," were identified through VOSviewer. This research was very useful, but recognizing the
limitations in data sources (scope only) and keyword restrictions, future research should include diverse
databases such as Web of Science for a more comprehensive understanding.
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